EUROGOLDCASH TURNED INTO SCAM
We were their official exchangers.
1] We noticed our balance in EGC is too high, so I asked their support for the withdrawal (21.6.2011):
Dear Daniel,
The procedure is the same as before. Please send funds to the account N4884424,
and send us the batch # and wiring instructions. Withdrawal fee is 3%. The wire
will take approximately one week to process. If you have any other questions,
please contact us at any time.
Thank you,
Magda Kovalchuk
Customer Service Department mailto:[email protected]
> > From: [email protected],
> > Name: Daniel
> > Account: E3243438
> > Subject: WITHDRAVAL
> > Hello, we would like to withdraw funds again. Please let me know
> > what should we do - where to send money etc.
> > Thank you
2] The payment was sent as instructed.
3] After one week I contacted them again :
Hello Magda, it has been more than one week already and we still have not received withdrawal. Could you let us know which exchanger have sent out wires for us.
Thank you for your confirmation.
Daniel
3] WAITING 2 DAYS NO ANSWER
4] Wanted to log-in into our account - account frozen (7.1.2011):
5] Another email to support followed:
Hi Magda, could you please answer the questions:
1] What happened with our withdrawal
2] Why is our account blocked
Please reply at your earliest convenience!!
Daniel
6] Finally answer - please note there is no mention about the wire we sent 14 days ago:
Dear Daniel,
We apologize for late reply.
We received a subpoena regarding activity in your and several other accounts. Therefore, we had to freeze these accounts for investigation.
If you have any other questions, please contact us at anytime.
Thank you,
Magda Kovalchuk
Customer Service Department mailto:supp
7] We exchanged some more emails. I offered cooperation regarding this issue however they claim they need to wait till they know something more.
They hold: approx: 7500 USD in first wire
They hold: approx: 5500 EUR in second wire
They hold: approx: 6029.71 EUR in our frozen account
They hold: approx: 6687.75 USD
=======================================
Total: approx 30.000 USD is on hold.
EGC I would appreciative if you come here and clear this up. I would also like to see original subpoena request on our account.
If this problem is not solved, we will undertake further steps.
PLEASE: ANYONE KNOWS SOMETHING ABOUT THEIR BANK ACCOUNTS, OWNER - PLEASE PM.
