Forex-Metal Adds Yahoo Messenger Customer Support
Forex-Metal, a leading online Forex and CFD broker, has recently announced the introduction of Yahoo Messenger support service in addition to its phone, email, online chat, and Skype support. �A recent research, conducted by our quality assurance team, showed that in 2011, 93% of our clients used Skype and online chat as their first choice for contacting a support representative. This prompted us to add another instant messaging tool- Yahoo Messenger- to increase the satisfaction of our clients�, says Mark Kaye, Head of Sales and Marketing.
Customers can reach Forex-Metal support operators via Yahoo Messenger at [email protected] Monday to Friday, 9am to 5pm Panama time (EST). �Since January, 1st when we introduced Yahoo Messenger support, we have been witnessing a growing number of clients who prefer this method of communication, most of them from India, Indonesia, Nigeria, Egypt, and other countries�, says Mark Kaye. �In the nearest future we are planning to switch Yahoo Messenger support to the 24/5 mode we have on Skype and online chat�.
About Forex-Metal:
The Company offers online Forex and CFD trading for beginners and advanced traders. Formed in 2007 by a group of professional dealers with many years of experience trading for various financial institutions and banks, Forex-Metal is recognized as one of the leading Forex and CFD brokers. The company is famous for its competitive forex trading conditions and outstanding customer service.
Facebook: http://www.facebook.com/ForexMetalBroker
Twitter: http://twitter.com/#!/ForexMetal
http://www.forex-metal.com/affiliate/287/1